Privacy Policy
Effective Date: July 1, 2026
Introduction
The RSVP Agency ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, submit an inquiry, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you submit an inquiry through our website, we may collect:
- First Name
- Last Name
- Email Address
- Phone Number
- Company Name, if applicable
- Event Type
- Preferred Event Date
- Event Location
- Estimated Budget
- Project Details
- Any additional information you voluntarily provide
We also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookie identifiers
- Website interactions
- Analytics and marketing data
How We Use Your Information
We use your information to:
- Respond to your inquiry
- Contact you regarding your project
- Prepare proposals and estimates
- Schedule consultations
- Provide event planning and production services
- Maintain client records
- Improve our services
- Improve website performance
- Analyze website traffic
- Measure marketing performance
- Send follow-up communications regarding your inquiry
- Contact you regarding future services, promotions, or updates that may be relevant to your interests, unless you opt out
- Comply with legal obligations
We do not sell your personal information.
Cookies & Analytics
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
We currently use:
- Google Analytics
- Google Tag Manager
- Google Ads Conversion Tracking, if enabled
- Google Enhanced Conversions, if enabled
These technologies help us understand:
- Website traffic
- Visitor behavior
- Marketing performance
- Form submissions
- Button clicks
- Phone link clicks
- Email link clicks
- Other website interactions
You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website functionality.
Third-Party Services
We work with trusted third-party service providers, including:
- Supabase - secure storage of inquiry submissions and client information
- Google Analytics - website analytics
- Google Tag Manager - tag management
- Google Workspace - business email
- Stripe - payment processing, when applicable
- Vercel - website hosting
We only share personal information with these providers as necessary to operate our website, respond to inquiries, provide our services, process payments, improve website performance, or comply with legal obligations.
Each provider processes information according to its own privacy policy.
Data Storage & Retention
Information submitted through our website is securely stored using trusted service providers.
We retain personal information only as long as reasonably necessary to:
- Respond to inquiries
- Provide requested services
- Maintain client records
- Improve customer experience
- Comply with legal, accounting, and tax obligations
You may request deletion of your personal information at any time unless we are legally required to retain certain records.
Marketing Communications
If you submit an inquiry, we may contact you regarding:
- Your current project
- Future event opportunities
- Company news
- New services
- Promotions
- Relevant updates
You may opt out of marketing communications at any time by contacting us or by following the unsubscribe instructions included in our emails.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable law.
Depending on your circumstances, you may have the right to:
- Know what categories of personal information we collect.
- Know how your personal information is used.
- Request access to your personal information.
- Request correction of inaccurate personal information.
- Request deletion of your personal information, subject to legal exceptions.
- Request information about the categories of third parties with whom we share personal information.
- Not be discriminated against for exercising your privacy rights.
The RSVP Agency does not sell or share personal information for monetary compensation.
To exercise any of these rights, please contact us at hello@thersvpagency.com.
We may request information necessary to verify your identity before processing your request. We will respond within the timeframes required by applicable California law.
Do Not Track Signals
Our website does not currently respond to browser "Do Not Track" signals.
You may control cookies and tracking technologies through your browser settings.
Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect your personal information.
However, no method of electronic transmission or storage over the Internet can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
The RSVP Agency
Los Angeles, California
Email: hello@thersvpagency.com